Customer Value Assessment

We provide a reliable and objective way to assess your company's reputation and customer satisfaction, as well as the risks associated with providing a service. Customer satisfaction is a key part of business success, and we help you understand your customers' opinions.

Retta Management – Annual customer satisfaction measurement from 2023

“We didn't really get anything out of the electronic surveys we had previously conducted. We have been extremely satisfied with the surveys conducted by Rog Partners, both in terms of the response rate and the extensive verbal comments. We get genuine development ideas and thanks to teams or even individuals.”

Juulia Laine, Account Director, Retta Management

Up to 77% response rates

Phone interviews are a personal and reliable method. Customers are happy to answer surveys!

In-depth answers

Digital surveys often only yield a few-word answers, while a telephone interview provides more in-depth information.

Clear analysis

We will present the survey results to the forum of your choice and you will receive a clear report of the results.

Order a customized research

Our analyses support decision-making, especially during the due diligence phase, and improve your competitive advantage in the market. Our comprehensive annual reports help you communicate your company's value and potential to investors and stakeholders

Rog Partners is a company specializing in qualitative, B2B research that helps you develop your business. We conduct interview surveys, for example, with current, potential or lost customers, or help develop reseller partnerships.

Your stakeholders have a huge amount of information that never reaches you. An interview conducted by an external interviewer is a reliable and in-depth way to better understand your stakeholders and develop services based on data. We make conducting research easy and smooth!